Our Work

Canadian Call Centre Setup

A business with many locations located across Canada required a centralized phone system that would allow them to deploy a centralized call centre by using an easy to use and manage phone system.  It had to be dynamic and allow the customer to make changes very quickly and from any location.  We utilized a VOIP solution with a strong internet connection and secure communication system.   We utilized resources from different time zones so that 24 / 7 coverage could be achieved.

Billing Module

This tool is a customer billing module that allows companies to create invoices and allow customers to setup a subscription for services and manage their invoices online.  The user is able to track all of the subscriptions in their system and monitor the status of the invoices.

Company Websites

A website can tell so much about a company.  Creating a website that is easy to navigate and provides users with a quick and clear message as to what services and/or products a company provides is a very powerful tool.  We utilize the latest technologies and SEO tools to help companies come up with a website that fits their company the best.

Mult-Site Office Network and Cybersecurity

We worked closely with an organization that has locations across Ontario and needed to be able to easily and quickly add IT infrastructure for when new locations were established.  We identified the comfort level of the organization with Technology and identified what tools they would be most comfortable with, with minimal to no disruption to their operations.   We utilized a Firewall for site to site security and MS 365 tools for remote communication, data storage and data sharing (InTune to manage antivirus on PCs, Office 365, SharePoint, Outlook).

Managed IT Services and Software Applications

When companies want to get up and running as quickly and efficiently as possible, they require a solution that is dynamic and allows them to get up and running quickly and expand on demand.  We provided our customer with various cloud and onsite solutions that create a secure and scalable solution which was easy to use.  The system was secure and fully managed by our staff located in Canada 24/7.

• Quickbooks Online
• Microsoft Dynamics Great Plains
• MS 365 Licences
• Company Website
• Antivirus Software
• Cloud Backups
• IT Hardware Purchase
• On Call IT Support Services

IT Services and Support for First Nations

Subnet Systems Building IT systems with First Nation communities focuses on developing robust, scalable technology solutions that cater to their specific needs.   Our work with the First Nations community required purchasing and installing essential hardware, implementing software applications, and providing technical training to ensure the customer can manage and maintain their systems independently.   At the end we were able to provide the customer with stable network connectivity, streamline communications, and implement a solution that would support the community's growth and development through improved access to information and digital resources.