Canadian Call Centre Setup

October 5, 2023

A business with many locations located across Canada required a centralized phone system that would allow them to deploy a centralized call centre by using an easy to use and manage phone system.  It had to be dynamic and allow the customer to make changes very quickly and from any location.  We utilized a VOIP solution with a strong internet connection and secure communication system.   We utilized resources from different time zones so that 24 / 7 coverage could be achieved.